Last Updated: 15 March, 2025

Azul Mexico Realty (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website at www.azulmexicorealty.com (the “Site”).

By accessing and using this Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Data Controller

Azul Mexico Realty, located in Playa del Carmen, Mexico, is the data controller responsible for the collection, use, and processing of your personal data.

2. Personal Data We Collect

When you interact with our Site, we may collect the following personal data:

• Contact Information: Name, email address, phone number, and any other information provided through our contact forms or property listing inquiries.

• Browsing Information: Information about your interaction with our Site, including IP address, device type, and browser type. This is collected through cookies and analytics tools.

• Content Provided: Comments, messages, and inquiries submitted via blog posts, the contact form, or property listing forms.

3. How We Use Your Personal Data

We use your personal data for the following purposes:

• To Respond to Inquiries: To contact you in response to questions or inquiries made through the contact forms on our website or property listings.

• To Provide Services: To send information regarding properties, real estate services, and other related updates in the Riviera Maya region.

• To Improve the Site: To monitor and analyze the usage of our Site to improve its content and functionality.

• To Comply with Legal Obligations: To fulfill any legal requirements under applicable Mexican laws and regulations.

4. Legal Basis for Processing

The legal bases for processing your personal data under Mexican law are:

• Consent: Your explicit consent when you submit your personal data via contact forms or other interactions on our Site.

• Contractual Necessity: To provide services or respond to requests related to real estate listings or inquiries.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are small files stored on your device that help improve your browsing experience.

You can disable cookies through your browser settings, but please note that some features of the Site may not function properly if cookies are disabled.

6. Sharing Your Personal Data

We do not sell, rent, or share your personal data with third parties unless required by law or necessary to fulfill the purposes outlined in this Privacy Policy. For example, we may share your information with service providers who assist with operating our Site or responding to your inquiries.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including complying with legal obligations and resolving any disputes.

8. Data Security

We implement security measures designed to protect your personal data from unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

9. Your Rights

As a data subject under the LFPDPPP, you have the following rights regarding your personal data:

• Access: The right to know what personal data we have collected about you.

• Rectification: The right to request correction of any inaccurate or incomplete personal data.

• Cancellation: The right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.

• Opposition: The right to oppose the processing of your personal data for specific purposes.

• Revocation of Consent: You have the right to withdraw your consent for the processing of your personal data at any time.

To exercise your rights, please contact us at kira@azulmexicorealty.com

10. Transfers of Personal Data

We may transfer your personal data to third parties if necessary to fulfill our legal obligations, respond to requests, or provide services. Such transfers may include service providers for website hosting, email marketing, or other similar functions.

11. International Data Transfers

If we transfer your personal data to a third party located outside Mexico, we will ensure that adequate data protection measures are in place in compliance with Mexican data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this Privacy Policy periodically for any updates or changes.

13. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Azul Mexico Realty
Playa del Carmen, Quintana Roo, Mexico
Email: kira@azulmexicorealty.com
Phone: +52 (984) 806 5522